DoubleTree by Hilton Harrogate Majestic Hotel & Spa

Everything except the bill on departure0n the Friday. We had a meal in the dining room the first night which should have been approx. £85 however on our bill on departure showed £194 and listed items totally different to what we ate. The hotel had already taken the money from my card and then advised they could not check this now as they were so busy. We requested they confirm a s a p, but having received nothing by Sunday afternoon I telephoned and was advised it would be resolved on Monday. By Wednesday nothing so a email complaining, No reply, Finally Friday I rang and got a rebate sorted.

It’s a huge old building, in a good location with parking but you do have to pay , the room was huge, clean with comfy beds , robes and slippers a mini fridge, safe , iron and ironing board, tea and coffee making, free toiletries, there was even two big fans . There is a spa with pool, sauna and steam room, guests have an hour a day access which is plenty of time. We had afternoon tea but beware of the £7 service charge. We didn’t use the bar or restaurant, there is a huge ornate lounge. Once you have checked in they text to see if everything is okay with the room.

I chose a mobility friendly room, which really was beautiful, well planned, very clean and comfortable and perfect - all except, it was at the farthest end of a corridor, around the corner and at the very end of the next corridor. Not so good for having luggage and a very long walk to and from the room - if the room had been closer to lifts or if assistance was given to help us from the car and in reverse, this would have scored 10.

The Hotel is overall brilliant. The spa was great and very easy to use. They provide free towels and in the female changing rooms, they had hairdryers Straighteners, shampoo and body wash in the lovely showers and swimming costume dryers. The free lockers were abit tricky to use but not really an issue. Our room was a lovely size and clean. The breakfast buffet had a brilliant selection even had cheese. 😍 I think this was the nicest place we have stayed hotel wise. No skimping on the furnishings, everything was just great. Only slight issue for us was parking as there wasn't any spaces, so we put our car on the road outside. It was a disk zone but the reception had disks if we needed one. I hope to come back one day soon.

Very grand building, room had everything we needed. Bed was comfy and we had a nice stay. We enjoyed the spa facilities which were lovely, the jacuzzi could have been hotter tho. The breakfast choices were good and the downstairs of the hotel was decorated lovely and grand.